We cannot offer refunds, exchanges, or replacements for orders with incorrect prescription, lens color, or shipping information provided by the customer. Orders cannot be changed or canceled once placed. Please double-check your prescription and lens color before checkout.

Customs duties, taxes, and import fees are not included in your order total and may be charged upon delivery. Any applicable charges are determined by your local customs authorities and are the responsibility of the recipient.

Please check your country's customs requirements to ensure you have the necessary documents and information for import clearance. If your shipment cannot be cleared through customs, the order cannot be canceled, refunded, or reshipped. The seller is not responsible for customs clearance decisions, import restrictions, delays, additional charges, or the refusal of entry by customs authorities.